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Privacy Policy

 

Effective Date: 12/10/23
Last Updated: 5/10/25

 

Kywii Technologies, LLC (“Kywii,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our websites, software, applications, and services (collectively, the "Services").

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By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect and process the following types of personal information:

 

A. Information You Provide to Us

  • Name, email address, phone number, and contact details

  • Company name and role/title (if applicable)

  • Payment and billing information

  • User credentials (e.g., login information)

  • Health-related or medical logistics data (if you use those services)

  • Any other information you voluntarily provide via forms, contact submissions, or customer support

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B. Information We Collect Automatically

  • IP address and geolocation data

  • Device information (browser type, operating system)

  • Usage data (pages visited, actions taken, time spent on the site)

  • Cookies, tracking pixels, and similar technologies

 

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services

  • Process transactions and send invoices

  • Respond to inquiries and offer customer support

  • Personalize user experience

  • Ensure security and monitor for fraud or abuse

  • Comply with legal obligations

  • Develop new features, research, and services

 

3. Medical Logistics and Health Data

If you use our medical logistics software, we may process sensitive health-related information. We do so only as a service provider and in compliance with applicable data privacy laws such as the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

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We do not use or share protected health information (PHI) for marketing or advertising without your explicit consent.

 

4. Sharing Your Information

We may share your information in the following cases:

  • With Service Providers: For payment processing, hosting, cloud services, and analytics

  • Legal Compliance: To comply with laws, regulations, court orders, or legal processes

  • Business Transfers: In connection with a merger, acquisition, reorganization, or asset sale

  • With Your Consent: When you explicitly authorize us to share your data with third parties

We do not sell your personal information.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is ever fully secure.

 

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

8. Your Rights

Depending on your location and applicable law, you may have the following rights:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent where processing is based on consent

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us at support@kywii.com.

 

9. International Data Transfers

Kywii Technologies is based in the United States. If you are accessing our Services from outside the U.S., you consent to the transfer of your data to the U.S. and its processing in accordance with this Privacy Policy.

 

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Services after changes are made signifies your acceptance of the updated policy.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

 

Kywii Technologies, LLC
2 N Central Ave, Suite 1800 Phoenix, AZ, 85004
Email: support@kywii.com
Phone: (833) 711-4380

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